Terms of Service
The agreement between you and Famipride.
These Terms of Service ("Terms") are an agreement between you and Famipride ("we", "us") covering your use of the Famipride web app at famipride.com, the Famipride iPhone app, and any related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
1. Who may use Famipride
- You must be at least 18 years old, or the age of majority where you live, to create an account.
- You must provide accurate registration information and keep your password and recovery code secure.
- If you use Famipride on behalf of someone else, you confirm you have the authority to do so.
- You may not use the Service if we have previously removed you for violating these Terms, or if doing so would break the law that applies to you.
2. Your account
You are responsible for everything done through your account. Keep your password and your recovery code private; anyone who has them can read your private memories. Tell us promptly at [email protected] if you believe your account has been accessed without your permission.
3. Families and invitations
- The person who creates a family is its creator and can generate invite codes.
- Anyone who has a valid invite code can join your family and will then be able to see everything your family members have shared with the family. Share codes only with people you trust.
- Content you mark as shared with the family is visible to every member of that family, including people who join later.
- The family creator can remove members. If you leave a family, content you already shared with it may remain visible to the remaining members.
4. Your content
You keep ownership of everything you write, record or upload. We do not claim ownership of your memories.
To operate the Service, you grant us a limited licence to store, transmit, back up and display your content — only as needed to run Famipride for you and the family members you shared it with, and only for as long as your account or that content exists. This licence ends when the content is deleted, except for copies that persist briefly in backups and logs as described in the Privacy Policy.
You are responsible for your content and you confirm that:
- you own it or otherwise have the right to share it;
- it does not break any law and does not infringe anyone else’s rights, including privacy, publicity or copyright;
- where it concerns another person, you have their permission to store and share it as you have chosen.
5. Acceptable use
Do not use Famipride to:
- post content that is unlawful, threatening, harassing, hateful, sexually exploitative, or that sexualises minors in any way;
- harm, surveil, coerce or intimidate another person, including a family member;
- impersonate anyone, or misrepresent your relationship with a person or organisation;
- upload malware, attempt to break into accounts or servers, probe or scan our systems, or interfere with the Service;
- scrape, crawl or bulk-extract content, or use the Service to build a competing dataset or product;
- resell the Service, or use it to send spam or unsolicited messages;
- break any applicable law or regulation, including export and sanctions rules.
We may remove content and suspend or close accounts that violate these Terms. We may also report content to law enforcement where the law requires it.
6. Not a medical, legal or emergency service
Famipride is a journaling and family communication tool. It is not medical care, psychotherapy, counselling, legal advice, or a crisis or emergency service. The Pause feature and any suggested wording are self-help tools, not treatment.
If you or someone else is in danger, or you are having thoughts of harming yourself or another person, contact your local emergency number or a crisis line immediately. Do not rely on this app in an emergency.
7. Our content
The Service itself — its software, design, text, brand name, logo, and the compilation of the Service — belongs to us and our licensors and is protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own family use. You may not copy, modify, distribute, sell, lease, reverse-engineer or create derivative works from the Service except as the law expressly permits.
8. Availability and changes
- The Service is provided on an "as is" and "as available" basis. We do not promise uninterrupted or error-free operation, and we do not offer a service level agreement.
- We may add, change or remove features, and we may suspend the Service for maintenance. If we plan to discontinue the Service entirely, we will give you reasonable notice and a way to export your content.
- Keep your own copy of anything you cannot afford to lose.
9. Fees
Famipride is currently free to use. If we introduce a paid plan, the price and terms will be shown clearly before you are charged, existing free features will not be taken away without notice, and any purchase made through the App Store is also subject to Apple Media Services terms and to Apple’s refund policy.
10. Ending your use
You may stop using Famipride at any time and delete your account from the Me tab. We may suspend or end your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service. Where practical, we will give you notice and an opportunity to export your content. Sections 4, 7, 11, 12 and 13 survive termination.
11. Disclaimers
To the fullest extent permitted by law, and without limiting anything else in these Terms, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that content will be accurate, that reminders will be delivered on time or at all, or that data will never be lost. Delivery of notifications depends on your device, your settings and third-party push services that we do not control.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data, or emotional distress, arising out of or relating to the Service. Our total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) USD 50. Nothing in these Terms excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by our negligence where such exclusion is not permitted.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. If you are a consumer in the European Economic Area or the United Kingdom, your statutory rights are unaffected.
13. Governing law and disputes
These Terms are governed by the laws of the People’s Republic of China, excluding its conflict of law rules. Before starting formal proceedings, please write to [email protected] so we can try to resolve the issue directly. Disputes that cannot be resolved this way may be brought before the competent court at our place of business. Nothing here prevents you from bringing a claim in your local courts where consumer law gives you that right.
14. Changes to these Terms
We may update these Terms. If a change is material, we will tell you in the app or by email before it takes effect. Continuing to use Famipride after the effective date means you accept the updated Terms. If you do not agree, stop using the Service and delete your account.
15. Miscellaneous
If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. These Terms and the Privacy Policy are the entire agreement between us about the Service. You may not assign your rights under these Terms without our consent; we may assign ours in connection with a merger or sale of assets.
16. Contact
Email: [email protected]
Subject line: Terms